Detroit Michigan Headshot Photography by Mary DuPrie
So as promised I was going to let you know how my new IPhone worked once I got “The Bumper”.
Well it doesn’t work… it sucks
I hate AT&T, what a bunch of bull. I was told last week I had 90 days to terminate service.They tell me today, it’s 30 and I’ve missed it by 4 days. My phone drops calls constantly.
Well I missed it waiting for the bumper, you idiots. Then I waited for their so called tower to get fixed. Then they sent me to an AT&T store to get a new SEM card. They tell me today I need a new phone and I would have to pay $330. to do a disconnect. Reasoning with AT&T was futile.
Well, the last two days have been rough. Without going into detail I had a bit of a health scare a couple of days ago and tried calling the hospital for an emergency appointment. Dropped call, dropped call. Every time I called the hospital I had to go through everything again. Needless to say I started getting rather emotional. I decided yesterday I had to get rid of the phone.
I was at the Apple store (for something else) when I noticed I had a voice mail from AT&T (it didn’t ring mind you) I call back from the mall and have to start all over again. It was like that continuously. Can I get your info? Can I get your info? Can I get your info?
I went back into the apple store and I just lost it. Starting crying right in the middle of the store! Yep, I wasn’t teary eyed, it was full blown crying. I was pissed, angry and upset and I didn’t care. Needless to say a manager came out, then another manager. Bingo… crying lady in the middle of the store saying she can’t talk on her new IPhone must of hit a nerve.
They took the phone in the back and said it was fine and they couldn’t do anything. The managers manager mentioned they could give me a new phone. Gotta love it. They mention AT&T is right above the store and they were going to call them personally to see what they could do. The head manager was apologizing again and I have to say if they thought I cried a lot before I had a major episode. Full on cry fest, Kleenex needed. I didn’t even care, it actually felt good. People who know me wouldn’t exactly call me an emotional wreck, but today tested my patience.
They sent me up stairs (I didn’t bother to freshen up, took my cry face up there) to Anthony and bingo here’s my card, if they charge you a fee bring it in and I’ll credit your account. So does my new phone work; NO
I had Verizon before this and never had a problem. I’m taking my phone back tomorrow. I really hate to take it back, it’s such a beautiful phone. I truly believe it’s AT&T.
So what I’ve learned from this… Go to the store and start crying. It freaks people out!15 comments